FESTIVAL BOX OFFICE STAFF
Push Promotions festival box office staff are experienced, efficient and personable. They provide superb customer service and complete vital festival tasks such as selling tickets, answering customer queries, and processing refunds.
UK COVERAGE
We can provide staff to festivals all over the UK such as Glastonbury in Somerset, Readings & Leeds festival (in their respective cities), Wireless in London, and Parklife in Manchester. No matter where your festival is, we can deliver.
CLEAR & COMPETITIVE QUOTES
We offer free, transparent and competitive quotes online and over the phone. We will aim to create the best possible staff package within your specific budget. Contact us here.
UK FESTIVALS
We can provide box office staff to work at any type of UK festival. The UK hosts a large variety of festivals based around music, comedy, arts, food, and more! As well as box office staff we provide brand ambassadors, product sampling staff, leafleting staff, and more to UK festivals.
24/7 AVAILABILITY
We aim to be available to our clients 24/7- out of office hours and on the weekends. We know how stressful organising staffing and events can be, so we know the importance of being able to answer any queries quickly. If a member of our staff cancels last minute, we will get to work immediately to try and secure a replacement.
SELLING TICKETS
The primary role of box office staff is to sell sell sell. They sell tickets on the phone, in person, and sometimes via email. People who struggle with using the Internet still rely upon the box office to buy their tickets, making such staff an essential cog in the festival machine. Staff may also be responsible for processing payments/refunds and shipping tickets.
CUSTOMER SERVICE
Box office staff need to have excellent customer service skills. They should be confident, personable, friendly, and active listeners. Push’s festival box office staff tick all these boxes. Customers ring the box office with questions, worries, complaints, reviews, and more, so staff need to be able to think on their feet and respond appropriately.
HIRE PUSH PROMOTIONS FESTIVAL BOX OFFICE STAFF
Festival box office staff are an essential part of UK festivals. Our staff can work on-site at festivals before and during a festival, or at a secondary location. With upwards of hundreds of thousands of festival fans trying to get tickets, box office staff need to be calm and collected, efficient, and enthusiastic to process the huge amount of customers quickly.
Although the Internet has substantially changed the ways in which we purchase tickets, box offices, and their staff, are still integral to making sales, changing orders, answering questions and more. They provide high standards of customer service by communicating effectively with customers in a professional, efficient, and personable way. Push Promotions staff ensure that every customer feels heard and respected. Customers often ring up with queries, questions, or complaints- which our staff receive in a calm and friendly manner, and act accordingly.
Within our staff network, we have many experienced box office staff ready to hit the ground running and sell your tickets! We have over 3000 staff members on our books who are available to work at every corner of the UK at relatively short notice.
BOX OFFICE STAFF DUTIES
SELL TICKETS
Staff sell tickets to the public in person and over the phone. They also alter and manage bookings with customers in person, over the phone, and via email.
ANSWER QUESTIONS & QUERIES
Staff answer questions about events, all whilst promoting and encouraging ticket sales.
ADMINISTRATIVE DUTIES
Our staff are experienced in completing administrative duties quickly and efficiently. We have with experience using all commonly used computer systems.
DISPLAYING PROMOTIONAL MATERIAL
Staff may also display and update promotional material in the box office and front of house.
TICKET SCANNING & REGISTRATION
Box office staff can also help scan tickets at entrance points of a festival, ensuring that thousands of ticket holders enter the venue in a calm and quick manner. They can assist with registration, ID verification, and issuing passes and other relevant documentation.
WHERE WE HAVE PREVIOUSLY WORKED
Push Promotions regularly supply staff across the county to various events and venues. Click on a logo below or here to find out more:
WHAT OTHER FESTIVAL STAFF CAN PUSH PROVIDE?
We can provide much more than just box office staff. As well as the festival performers, it takes a large amount of staff to keep a festival running smoothly. With thousands of people in one given area, and often lots of time spent waiting around in between acts, it is a great opportunity to promote or sell. Push therefore can provide the following types of staff:
- Product Sampling Staff
- Leafleting Staff
- Brand Ambassadors
- Character Costume Staff e.g. mascots and chaperones
- Retail / Sales Staff
- Hospitality Staff
- Event Managers
- Data Capture Staff
So what are you waiting for? Get in touch with us today to book our festival box office staff, get a free quote, or find out more information.
WHO WE’VE WORKED WITH
FROM OUR CLIENTS
UK DEPARTMENT STORE
Their staff always arrive ahead of time, they are well prepared, well presented and manage themselves so we don’t need to worry about that aspect of service. Most importantly, they are on-brand.
CORPORATE EVENT CLIENT
Working with Push Promotions was a hassle free and pleasant experience, I will be using them again in the future.
LEADING FOOD RETAILER
Its been great working with you, your staff do you credit and have been a pleasure to work with.
